Frequently Asked Questions

Q: What types of surfaces do you clean?

A: We specialize in deep cleaning carpets, sofas, mattresses, and upholstered furniture. Our process removes dirt, stains, allergens, and odors for a fresh, like-new feel.

Q: How long does the cleaning process take?

A: Most appointments take 1-3 hours depending on the size and condition of the items. We’ll give you a clear time estimate when you book!

Q: How long will it take to dry?

A: Dry times can vary based on ventilation and fabric, but generally range from 4–8 hours. We’ll guide you on best practices to speed up drying.

Q: Are your cleaning products safe?

A: Absolutely. We only use professional-grade, non-toxic, and fabric-safe products that are safe for kids, pets, and the environment.

Q: Do I need to move furniture before the appointment?

A: Light furniture can be moved by our team. For larger or heavy items, we recommend moving them ahead of time for the most thorough cleaning.

Q: How often should I clean my carpets, sofas, and mattresses?

A: To maintain a fresh and healthy space, we recommend professional cleaning every 6–12 months depending on usage and household conditions.